Below are the terms and conditions (“Terms”) governing the use of the Merona website (“Site”) and all related subdomains, services, tools, and content provided on the Site (“Services”). By using the Site or Services you indicate your unconditional acceptance of these Terms. Please review and make sure you understand them before proceeding.
1. Privacy
Your use of the Site and Services is subject to the Privacy Policy, which discloses our data collection, use, and disclosure practices. By accessing or using the Site or Services, you expressly consent to the practices outlined in the Privacy Policy.
2. Your Representations
By using the Site or Services, you represent that:
- You are at least 18 years of age and have the legal capacity to agree to these Terms.
- All registration information you submit is truthful and accurate.
- You will maintain the accuracy of your personal data and update us if anything changes.
- Your use of the Site and Services does not violate any applicable laws or regulations.
If you provide any false or inaccurate information, we have the right to suspend or terminate your account.
3. User Accounts
You have the option to register for an account to access features like wishlists and order history. You are responsible for safeguarding your password and agree not to disclose it to any third party. If you have reason to believe your account is no longer secure, you must promptly notify us at [email protected].
4. User Content
If you post, upload, share or otherwise transmit (“Post”) content on the Site or through the Services, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, copy, modify, distribute and create derivative works from that content worldwide. This allows us to operate the Site and Services.
You represent and warrant that you own any content you Post or have the right to grant the aforementioned license. You are solely responsible for the content you Post.
We reserve the right to remove or modify any content that we deem harmful, offensive, inappropriate, or unlawful in our sole discretion, without notice to you.
5. Order Acceptance
Placing items in your shopping cart does not create a purchase contract. Orders are considered accepted by Merona once we send you a shipment confirmation email. At that point a binding sales contract is created under these Terms.
We reserve the right to refuse any order for any reason at any time prior to shipment confirmation.
6. Pricing and Availability
We make every effort to display accurate price and availability information, but errors may occur. If we discover a pricing or availability error, we may cancel your order and provide you a full refund.
Pricing and availability are subject to change without notice. Taxes may apply and will be added at checkout where required.
7. Payment
We accept major credit and debit cards. When you provide card information it is encrypted and securely transmitted to our PCI compliant payment partners. By submitting payment you authorize us to charge your card for all amounts owed per our Terms.
You are responsible for keeping your payment information current. If your payment fails, we reserve the right to cancel your order.
8. Shipping and Delivery
Available shipping methods and delivery estimates will be presented during checkout based on your postal code. Once shipped, we will send tracking info to your email.
We may refuse or cancel orders for reasons like product unavailability or pricing errors. If your order is canceled by us after payment, you will receive a full refund. We are not liable for any damages arising from shipment delays or errors.
You are responsible for providing an accurate and complete shipping address. We are not liable for undelivered shipments due to recipient address errors.
9. Returns and Exchanges
Purchases are returnable for any reason within 30 days of receipt. To process a return, visit your account or contact us at [email protected].
Returned items must be unused, undamaged, unwashed, and in original packaging. You are responsible for return shipping costs unless the return is due to our error. Refunds are generally issued to the original payment method within 5 days of receiving the return.
Exchanges are subject to product availability and pricing at time of exchange. We do not provide price adjustments for exchanged items. Exchanges incur a return shipping fee.
Sale items may be subject to different return policies printed on the product page. Custom and personalized products are non-returnable.
10. Account Termination
We reserve the right to suspend or terminate your account if you breach these Terms, with reasonable advance notice. You may delete your account at any time by emailing [email protected].
Account termination does not affect your prior purchases or obligations. You are liable for any outstanding payments for orders placed.
11. Reviews
Any ratings and reviews you submit may be publicly posted on the Site and reproduced elsewhere for promotional purposes. You are solely responsible for review content and represent that you have the right to post that content.
We reserve the right to remove reviews in our sole discretion that contain offensive, defamatory, or unlawful content. Reviews are the opinions of our customers and do not represent the views of Merona.
12. Affiliate Links
Merona may partner with affiliate marketers whose links appear on our site. If you purchase products through these links, we may receive a small commission at no extra cost to you. Please note we have no influence on affiliate-linked content or recommended products.
13. Intellectual Property
The Site design, content, logo, graphics, and other materials are exclusively Merona’s or its content suppliers’ property and are protected by copyright, trademark, and other applicable laws. You may view, download, and print Site content subject to the following:
- Use is only for personal, educational, and non-commercial purposes
- Copyright, trademark, or other notices must remain intact
- No modifications or alterations are made
If you wish to use our content beyond the scope outlined here, please contact us at [email protected].
14. Disclaimers
Your use of the Site and Services is entirely at your own risk. They are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.
We expressly disclaim any and all warranties and representations, whether express, implied or statutory, including any warranties of title, merchantability, fitness for a particular purpose, or non-infringement.
No advice given on or through the Site constitutes legal, financial, or other professional advice. Please consult appropriate experts if you need specific guidance.
15. Limitation of Liability
Merona and any of our officers, directors, agents, partners, or employees will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Services. This limitation applies even if we are made aware of the possibility of damages.
Our maximum liability arising from any product, content, service, or feature is limited to the amounts you paid specifically for it over the last month.
16. Indemnification
You agree to fully indemnify, defend, and hold harmless Merona and our officers, directors, agents, partners, and employees from any claims, damages, liabilities, costs, or expenses arising from your use of this Site or Services and violation of these Terms. We reserve the right to assume exclusive defense and control of any such claim and all related settlements and negotiations.
17. Governing Law
These Terms and any aspect of your use of the Site and Services are governed by and construed in accordance with California state law without regard to conflict of laws provisions.
18. Arbitration
If we cannot resolve a dispute informally, any claim or dispute arising from these Terms will be referred to and finally determined by binding arbitration in accordance with JAMS rules. Arbitration will be conducted in Los Angeles, California unless we mutually agree otherwise.
You and Merona both waive the right to a jury trial and class action relief. The arbitrator may grant the same relief as a court of competent jurisdiction. Any arbitration award may be enforced in any court with competent jurisdiction.
19. Modifications
We reserve the right to amend these Terms from time to time entirely at our discretion. Updated versions will be posted on this page and are effective immediately upon posting. Please check back frequently to view the most up to date Terms.
Continued use of the Site or Services after a revised Terms signifies your acceptance. If any change is unacceptable to you, please immediately cease using the Site and Services.
20. Miscellaneous
If any provision of these Terms is invalid or unenforceable under applicable law, it shall be modified or omitted only to the extent necessary, and the remaining provisions will remain in full force.
No waiver of any of these Terms shall be deemed a further or continuing waiver of such term or condition. These Terms constitute the entire agreement between you and Merona with respect to use of this Site and Services.
Thank you for reading these Terms carefully. We hope you enjoy using our Site and Services! Please let us know if you have any other questions.
